Terms and Conditions - Palmersgreen House Clearance
Introduction
Welcome to Palmersgreen House Clearance. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.
Services Provided
We offer comprehensive house clearance services, including the removal of unwanted items, recycling, and disposal. Our services are designed to be efficient, respectful, and environmentally friendly.
Scope of Services
- Residential Clearances: Clearing entire properties, including kitchens, bedrooms, garages, and gardens.
- Commercial Clearances: Clearing office spaces, retail outlets, and industrial sites.
- Specialist Services: Handling of sensitive items such as electronics, furniture, and hazardous materials.
Pricing and Payment Terms
Our pricing is transparent and competitive. Costs are calculated based on the volume of items and the complexity of the clearance.
- Estimates: Free, no-obligation quotes provided upon request.
- Payment Methods: We accept cash, credit/debit cards, and bank transfers.
- Payment Terms: Payment is due upon completion of services unless otherwise agreed.
Client Responsibilities
To ensure a smooth and efficient clearance process, clients must adhere to the following responsibilities:
Access to Property
- Provide clear access to all areas requiring clearance.
- Ensure that pathways are unobstructed for our team.
Provision of Information
- Inform us of any hazardous materials or items requiring special handling.
- Notify us of any security systems or access codes necessary for entry.
Limitations of Service
While we strive to meet all your clearance needs, certain limitations apply:
- We are not responsible for items that are declared as illegal or hazardous by local authorities.
- Items requiring specialist permits or licenses are excluded from our standard services.
- Any delays caused by factors beyond our control, such as extreme weather conditions, are not our liability.
Cancellation Policy
We understand that plans can change. Our cancellation policy is as follows:
- Customers may cancel their booking up to 48 hours in advance without incurring any fees.
- Cancellation requests made within 48 hours of the scheduled service may be subject to a cancellation fee.
- In the event of a cancellation, any deposits paid will be refunded, minus applicable fees.
Liability Disclaimer
Palmersgreen House Clearance operates with the highest standards of care. However, we are not liable for:
- Existing damages to property that occur during the clearance process.
- Loss or damage to items not explicitly included in our service agreement.
- Delays caused by unforeseen circumstances beyond our control.
Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information and ensuring its confidentiality.
- Personal data collected is used solely for the purpose of providing our services.
- We do not share your information with third parties without your consent, except as required by law.
- All data is stored securely and access is restricted to authorized personnel only.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Palmersgreen House Clearance operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
Amendments to Terms and Conditions
Palmersgreen House Clearance reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.